An unpleasant personal experience when booking a train ticket using KAI Access.

logo of KAI Access, official train ticket booking app of Indonesian gov
Source: kai.id

Unpleasant Experience

First of all, KAI Access is official train ticket booking app of Indonesian gov, both Android and iOS. A few months ago, i tried to book a ticket using KAI Access and for the first time, i was confused when i wanted to find a departure and destination station. It’s because the search box doesn’t seem like can be filled in when i click on it. So i tried to click the search box a few more times, maybe 5–8 times and it still looks like cannot be…


Perspektif pribadi tentang kotak amal dimasa pandemi.

Foto koleksi pribadi Nanda

Latar belakang

Mulai dari awal covid19 ditetapin jadi pandemi sampe waktu gw nulis artikel ini, gw merupakan salah satu dari banyak orang yang masih ngerasa takut akan penyebaran virus yang relatif sangat cepat. Mulai dari sentuhan hingga airborne.

Puncaknya pas waktu sholat ied menyambut Hari Idul Fitri. Nah, masjid yang gw datengin ini masih belum nerapin protokol kesehatan secara maksimal, seperti antar jamaah ga diberi tanda untuk jaga jarak, beberapa jamaah terlihat ga pake masker dan ga bawa sajadah dari rumah masing — masing. Dan mungkin hal ini terjadi karena jamaah disini lumayan banyak tapi…


Introduction

The objective of this case study is to make improvement in marketplace app that i am familiar with. So i choose OLX Indonesia as it is one of the popular and the first marketplace second hand good apps in Indonesia.

I have personal goals for this case study and they are :

  • Create my first user experience portfolio by paying attention to Human Centered Design (HCD) process aspects.
  • Learn more about user experience design by turning design thinking to case study.
  • Learn and practice how to conduct primary user research, usability testing, identify pain points and ideation process.
  • Create a…

Nanda Febrian Adhinugroho

A happy UI/UX Designer • 🍥 dribbble.com/nandafebr

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